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Waiter / Waitress
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Charlotte Davies
Restaurant Specialist · Service & Sommelier Foundation
Hamburg · charlotte.davies@email.com · +49 40 99887722
Profile
Restaurant specialist with 6 years of experience in fine-dining service. Sommelier foundation certificate (IHK). Focus on à la carte service, wine and cocktail consultation; calm, attentive guest care even at full capacity.
Skills
À la carte service· 6JWine consultation (Sommelier IHK)Cocktail mixology (basics)Complaint handlingVectron POSTraining new staff in table service
Languages
English · C2 (native)
Français · B1
Deutsch · C1
Experience
Restaurant Specialist / Demi Chef de Rang
03/2022 – present
SE7EN OCEANS Restaurant (1 Michelin star)
- Own station of 5 tables; OpenTable service rating averages 4.9/5.
- Wine recommendations: by-the-table wine sales in own station +22% over 12 months.
- Onboarded 3 new service staff, all independent within 4 weeks.
Restaurant Specialist
08/2018 – 02/2022
The Westin Hamburg
- Breakfast and banquet service for up to 250 guests per shift.
Education
Sommelier Foundation (IHK) · IHK Hamburg · 01/2023 – 06/2023
Apprenticeship: Restaurant Specialist · Berufsschule Hamburg-City · 08/2015 – 07/2018
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