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IT Administrator
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Ryan O'Connor
IT Administrator · Windows Domain & Microsoft 365
Dresden · ryan.oconnor@email.com · +49 351 66778899
Profile
IT Administrator with 9 years of experience in mid-sized companies (50–400 employees). Focus on Windows Server, Microsoft 365 and endpoint security. Lead contact for IT security (TISAX-compliant).
Skills
Windows Server 2019/2022· 9JActive Directory & GPO· 9JMicrosoft 365 / Exchange Online· 6JIntune (MDM)VMware vSphereVeeam BackupSophos / Microsoft DefenderPowerShellTISAX / IT-Grundschutz
Languages
English · C2 (native)
Deutsch · C1
Experience
IT Administrator
04/2020 – present
Mid-sized German manufacturer (250 employees)
- Migrated on-prem Exchange to Microsoft 365 for 250 mailboxes; cutover weekend without downtime.
- Owned TISAX (Level 3) audit prep and execution; certified with zero critical findings.
- Automated endpoint patching with Intune; saved 8 hours/week of manual effort.
IT Support / Junior Admin
08/2015 – 03/2020
Saxon Energy Agency
- 1st/2nd-level support for 80 users; 92% first-time-fix rate.
Education
Apprenticeship: IT Specialist Systems Integration · Berufsschule Dresden · 08/2012 – 07/2015
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